Boutique Hotel in Kuala Lumpur | The Kuala Lumpur Journal
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Careers

We are now seeking qualified and enthusiastic individuals to join our team!

1) GUEST SERVICE AGENT
Roles and Responsibilities:
  • Maintains friendly, neat and pleasant image to guests.
  • Engage each guest as a unique individual and listen attentively to their request.
  • Respond promptly and tactfully to guests complaints.
  • Sell, register and assign rooms to guests, ensure that registration cards are properly filled up. Check-out departing guest based on the SOP set by the company.
  • Check-in hotel guests and confirm payment method.
  • Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift.
  • Perform any other duties as may be assigned by immediate Superior.
Requirement:
  • Candidate must possess at least a Diploma, Post Graduate Diploma in Hospitality Management or equivalent. However, fresh graduates are encouraged to apply.
  • Good communication skills with fluency in spoken English and Bahasa Malaysia.
  • Additional foreign language skill will be an added advantage. 
  • Preferably with at least 1 year working experience in hospitality industry.
  • Willing to work on shift, weekends and public holidays.
  • Responsible, meticulous and possess good working attitude
  • Candidates must be willing to work in Bukit Bintang area.
Please send your resume to hrm@kljournal.com