Reservation Policies

  • Home
  • Rooms
  • Dining
  • Event Spaces
  • Location
  • The Swimming Club
  • Journal

Reservation Policies


ENQUIRY FORM

No. 30, Jalan Beremi, Off Jalan Sultan Ismail,
50200 Kuala Lumpur.

Getting to KL JournalLearn more about our neighbourhood

+603 - 2110 2211
  • Home
  • Rooms
  • Deluxe King
  • Deluxe Triple
  • Superior Deluxe
  • Dining
  • Kedai Kopi Journal
  • The Swimming Club
  • In-Room Dining
  • Event Spaces
  • Weddings
  • The Studios
  • The Gallery & Hub
  • The Terrace
  • The Balcony
  • The Rooftop Mezzanine
  • Location
  • The Swimming Club
  • Journal
  • About
  • Reservation Policies
  • Press & Photo Shoots
  • Join our team
  • Contact Us
  • Sitemap
© The Kuala Lumpur Journal. All rights reserved. Sitemap

  • Home
  • Reservation Policies

Reservation Policies

Check-in at 2.00PM (14:00)
Check-out at 12.00PM (12:00)

Please note that for security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in. Please also have your confirmation number and the card charged during the booking process with you upon check-in.

Guarantee Policy:
Reservations, including those made on a corporate account, must be guaranteed by a major credit card at the time of booking. Rooms will be held all night for arrival.

Cancellation Policy:
Cancellation and prepayment policies vary according to accommodations type. Check what conditions might apply to each option when making your selection.

Advance purchase bookings will be charged to the card provided between the time of booking and day of arrival — these are non-cancellable and non-refundable.

All other reservations can be cancelled or changed up to 6pm (18:00) the day prior to arrival. No-shows, cancellations or changes made after this time will result in a charge for the first night’s stay to the card provided.
 

Children & Extra bed Policy:
Under 6 years old: free of charge for accommodation and breakfast, sharing bed with parents.

6 – Under 12 years old: free of charge for accommodation, sharing bed with parents, surcharge for breakfast MYR15

12 years old and above: considered adult - Extra bed surcharges at MYR105 including breakfast, upon availability.

Pet Policy:
Pets are not allowed.

Customer Information and Privacy Policy:
We take our customers' privacy very seriously. We do not sell information about our customers to others. We share customer information only as described below:

When you first book with us you will be registered as a customer. We will retain all the information you provide as part of your information on record. We may need to pass this information on to other persons or parties including but not limited to security entities and/or credit checking companies, credit card companies, government agencies and public authorities if so required or as required by law. This may involve sending your personal data between different countries.

We use the IP address (es) from which you make your reservations to help administer our website. Your IP address is also used to help identify you. We take great care to ensure this information remains confidential. We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorized access or unlawful processing of your personal information.

By using our website, you consent to the collection, storage and processing of your personal information by us in to the manner set out in this privacy policy. Changes to this policy will be posted on our website.

Rates and policies subject to change.

 

  • Home
  • Covid-19 Update
  • About
  • Reservation Policies
  • Press & Photo Shoots
  • Join Our Team
  • Contact Us
  • Rooms
    • Deluxe King
    • Deluxe Triple
    • Superior Deluxe
  • Dining
    • Breakfast
    • Journal Coffee Bar & Lounge
    • The Swimming Club
    • In-room Dining
  • Events Spaces
    • Weddings
    • The Studios
    • The Gallery
    • The Terrace
    • The Balcony
    • The Rooftop Mezzanine
  • Locations
    • Eat
    • Shop
    • How to get here
  • The Swimming Club
    • The Swimming Club - About
  • Journal
    • Journal Summary
      • 5 Tips When Travelling to KL on a Budget
      • 5 Fun Date Ideas In KL
      • 5 Restaurants To Check Out When You’re In Kuala Lumpur
      • Complete Guide To The 13 Best Rooftop Bars in Kuala Lumpur
      • Glamour and gluttony in Kuala Lumpur’s Bukit Bintang neighborhood
      • The best boutique hotels in KL for that quick weekend staycation
  • Latest Offers
    • Work From Hotel
    • Book Direct
    • Baecation
    • Stay Longer, SAVE More!
Street fruit juice bar with a variety of beverage options
Colourful graffiti on a street wall in Bukit Bintang
Boutique shop next to a graffiti wall in Bukit Bintang
Simple graffiti design with shades of blue, orange and green
Abstract metal designs on a bright pink wall at KL Journal Hotel
Upward view of a Hindu Kovil in Bukit Bintang
Potted plant next to a neon orange spiral staircase at the KL Journal Hotel
Metal swing gate with patterns next to a yellow and white wall
Side view of an antique blue radio
Street view of Jalan Beremi road in Bukit Bintang
Covid-19 Update
King Size Bed in the Designer Corner Superior Deluxe Rooms at KL Journal Hotel
Rooms
  • Deluxe King
  • Deluxe Triple
  • Superior Deluxe
Deluxe King room with Bukit Bintang city views at KL Journal Hotel
DELUXE KING
Chic and modern Deluxe Triple room at KL Journal Hotel
DELUXE TRIPLE
Spacious & chic Deluxe room with city views at KL Journal Hotel
SUPERIOR DELUXE
Unique orange & white wall decoration at KL Journal Hotel
DINING
  • Breakfast
  • Journal Coffee Bar & Lounge
  • The Swimming Club
  • In-Room Dining
Breakfast buffet with savory & fruit options at KL Journal Hotel
Breakfast
Entrance view of Journal Coffee Bar & Lounge at KL Journal Hotel
Journal Coffee Bar & Lounge
Rooftop bar with neon signs at KL Journal Hotel
The Swimming Club
In-room dining burger dish & beverage tray at KL Journal Hotel
In-room Dining
A young group of friends at KL Journal Hotel
EVENT SPACES
  • Weddings
  • The Studios
  • The Gallery & Hub
  • The Terrace
  • The Balcony
  • The Rooftop Mezzanine
Wedding table decorations at KL Journal Hotel
Weddings
Entance of Studio meeting room at KL Journal Hotel
THE STUDIOS
Inside of the modern Gallery meeting room at KL Journal Hotel
THE GALLERY
Chic and modern Terrace Bar at KL Journal Hotel
THE TERRACE
The Balcony event space with Bukit Bintang view at KL Journal Hotel
THE BALCONY
The Mezzanine event space with neon signs at The KL Journal Hotel
THE Mezzanine
Elegant dining room at KL Journal Hotel
Location
  • Eat
  • Shop
  • Getting Here
Aerial view of the chic Swimming Club with infinity pool at KL Journal Hotel
THE SWIMMING CLUB
Rooftop bar with neon signs at KL Journal Hotel
JOURNAL
BOOK NOW
BOOK NOW
Latest Offers
Latest Offers
1/2
x
Book Direct logo of KL Journal Hotel
We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. x