The Kuala Lumpur Journal places the highest priority on the health and well-being of our guests and staff. We are closely monitoring guidance related to the Coronavirus (COVID-19) from the Malaysian Government, the World Health Organization (WHO) and local health agencies. As the authorities and health agencies share more information on safe travel in Malaysia, we will update our policies and procedures accordingly.
Health & Safety Measures
Click HERE to see the measures we practice to prevent the spread of COVID-19, ensuring a worry-free stay with us.
Flexible Booking Policies
Understanding that flexibility during these times is important, we have made updates to our reservation policies, as follows:
For all pre-paid bookings via our website:
- The Hotel will remain open during this MCO period but adhering to existing SOPs. Alternatively, should you wish to change your booking to a future date, please message us HERE.
- The respective terms & conditions of respective offers will apply for all bookings.
For all bookings via Online Travel Agents (OTA), cancellation and modification requests will follow their respective policies. We advise you to contact the OTA directly.For further questions regarding your upcoming reservations, please message us HERE.
These are extraordinary times that we all find ourselves in and we have absolute faith the global community will pull together to overcome this challenge. We wish you the best of health and hope to see you soon in the near future.
See you at the Kuala Lumpur Journal